Product support
Get help with Soundfish
Start with the product documentation. If the issue remains, contact the maker through one of the public Hraness profiles below.
Documentation
CLI troubleshooting
Run bunx @hraness/soundfish --help, or soundfish --version after a global install. For local song import prerequisites, run soundfish song doctor before an import and process only media you have the right to download and transform.
A support report can include the command name, CLI version, operating system, and sanitized error text. Keep complete Soundfish URLs, local paths, access tokens, source audio, and stem audio out of a public report.
Contact
Send a public mention to @hraness on X or @hraness.bsky.social on Bluesky. Ask for a private channel when the issue involves account or privacy data.
Include the browser and operating-system versions, the action that failed, and the visible error. Do not post a complete Soundfish URL, URL fragment, account identifier, access token, or private audio.
Soundfish does not publish a guaranteed response time or service-level agreement.